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Team Leader

2 months ago

Pascoe Vale, Victoria, Australia YMCA Victoria Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at YMCA Victoria. As a Team Leader, you will be responsible for leading and managing teams of employees to ensure the delivery of programs and services meet agreed standards.

Key Responsibilities
  • Leadership and Management: Lead, inspire, and motivate teams through clear communication of achievable team goals.
  • Customer Service: Provide immediate support to customers, staff, and contractors across all areas of the facility, when designated as Manager on Duty.
  • Operational Excellence: Maximize customer experiences and ensure customer enquiries are dealt with quickly and professionally.
  • Financial Management: Manage various finance, reporting, and compliance areas with support from the Manager as required.
Requirements
  • Communication Skills: Ability to communicate with a variety of people varying in age, ability, and background.
  • Teamwork: Team-focused attitude, with ability to work with a range of people to achieve outcomes.
  • Engagement: Ability to engage with customers to create an engaging and welcoming environment.
  • Previous Experience: Previous experience in hospitality will be highly regarded.
  • Basic Computer Skills: Basic computer skills.
Essential Qualifications
  • HLTAID009: Provide cardiopulmonary resuscitation.
  • HLTAID003 or HLTAID011: Provide first aid.
  • SISSS Pool Lifeguard Skillset: SISSS Pool lifeguard skillset.
Benefits
  • Flexible Working Arrangements: Flexible working and rostering arrangements.
  • Opportunities for Career Development: Opportunities for career development and growth.
  • Free Access to Facilities: Free access to gyms, recreation, and aquatics centres across the state.