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Cloud Solutions Architect
1 month ago
We are seeking a highly skilled Cloud Solutions Architect to join our AWS Enterprise Support team. As a key member of this team, you will work closely with enterprise customers to design and implement cloud-based solutions that meet their business needs.
Job DescriptionYour primary responsibility will be to act as a single point of contact for enterprise accounts, understanding their outcomes and business goals. You will make recommendations on AWS services that fit with your customer strategy and architecture, evaluating and analyzing operational performance to present periodic reviews to customers. Additionally, you will provide detailed reviews of service disruptions, metrics, and prelaunch planning, championing and advocating for customer requirements within AWS. You will also leverage key customer resolution tools to facilitate rapid resolution of customer concerns.
As a Cloud Solutions Architect, you will work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible. You will plan and execute successful business-critical events, including product launches, migrations, and modernizations for your customers on AWS.
Requirements- Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development.
- Software Engineering, SRE and/or external customer-facing experience with the ability to clearly articulate and present to small and large audiences.
- 5+ years of experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical roles.
- Computer Science or Math background.
- Working knowledge of software development practices and technologies.
- Experience working with AWS technologies.
- Solid understanding of technology budget management.
$120,000 - $180,000 per year, depending on location and experience.
