Resort Operations Director

21 hours ago

Hervey Bay, Australia Oaks Hotels Full time
Hotel Manager Opportunity

We are thrilled to present a rare and exciting opportunity for a dynamic leader to join our team as Hotel Manager at Oaks Hervey Bay Resort and Spa.

In this position, you will draw on your experience, initiative, drive, and strategic approach to deliver exceptional guest experiences. Your previous Hotel Management experience or Assistant Hotel Manager experience will be key in leading from the front and empowering your team to succeed.

About This Role
  • Manage the day-to-day profitability, presentation, and operation of the hotel, including front office, maintenance, and housekeeping.
  • Develop and implement strategic revenue plans for the business.
  • Identify key areas for improvement across the business, develop strategic procedures for improvement.
  • Manage, lead, and motivate staff to ensure a high-performing team culture is maintained.
  • Accountable for body corporate and guest relationships within the property, ensuring effective and professional communication at all times.
Qualifications and Skills

To be successful, you will require the following skills and experience:

  • Demonstrated operational and financial management experience within a hotel environment.
  • Strategic business acumen and commercial business knowledge.
  • A proven track record of maintaining excellent product and service standards while maximizing revenue and minimizing expenses.
  • People management in recruiting, driving, and supporting teams to ensure a high-performing team culture, including an extensive portfolio in successful coaching, mentoring, and development.
  • The ability to develop and maintain solid working relationships with guests, owners, and staff.
  • Effective verbal, written, and interpersonal communication.
  • A strong commitment to continuous improvement and learning.
Benefits and Salary

This role offers a competitive salary (approximately $90,000 - $120,000 per annum) which is negotiable based on experience, plus additional benefits including:

  • Professional induction and ongoing development training.
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Access to Minor Hotels ANZ paid parental leave benefits.
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand.
  • Additional paid leave including Birthday and Study leave.
  • Educational Financial support may be available to those who undertake development relevant to the company's business requirements.
  • NIB Insurance discounts.
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand.
  • Entertainment and experience discounts.
  • Discount on Furniture.
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe.
  • Wellbeing programs with Uprise (EAP).
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

We invest in our people's growth and progress through their careers, so you'll feel at home as part of a close-knit team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

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