Operational Excellence Lead

7 days ago


Melbourne, Victoria, Australia Alinta Energy Full time

About Us

Alinta Energy is one of Australia's biggest energy retailers, generators and developers.

We're committed to providing our customers with reliable, affordable and sustainable energy.

Job Overview

We're seeking a skilled Retail Analyst to join our Retail Operations team.

The successful candidate will be responsible for leveraging our Network Assurance Framework to drive operational excellence.

This role requires strong analytical skills and the ability to work effectively with cross-functional teams.

  • Leverage our Network Assurance Framework to drive operational excellence.
  • Analyse retail operations data to identify trends, opportunities and areas for improvement.
  • Develop and maintain reporting frameworks and dashboards to provide insights to stakeholders.
  • Collaborate with cross-functional teams to implement data-driven solutions and optimise processes.
  • Inform decision-making through analysis of customer behaviour and market trends.

Key Responsibilities

The successful candidate will be responsible for:

• Leveraging our Network Assurance Framework to drive operational excellence.

• Analysing retail operations data to identify trends, opportunities and areas for improvement.

• Developing and maintaining reporting frameworks and dashboards to provide insights to stakeholders.

• Collaborating with cross-functional teams to implement data-driven solutions and optimise processes.

• Informing decision-making through analysis of customer behaviour and market trends.

Requirements

To be successful in this role, you will require:

• A relevant tertiary qualification in commerce, economics or mathematics.

• Experience in performing settlements or transactional functions and the ability to analyse and interpret results.

• Hands-on experience in SQL, Excel and analytics tools.

What We Offer

We offer a range of benefits including an attractive hybrid work model and energy discounts.

About the Team

Our Retail Operations team is a high-performing team that is dedicated to delivering excellent results.

We're passionate about what we do and are committed to making a positive impact on our business.

Why Join Us

This is a fantastic opportunity to join a dynamic team and make a real difference in our business.

If you have experience in a similar role and are looking for a new challenge, we'd love to hear from you.



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