
Dining Experience Manager
4 days ago
Create unforgettable experiences for our guests by delivering exceptional service and fostering a sense of belonging.
Key Responsibilities- Manage daily restaurant, bar, and in-room dining operations to ensure seamless service delivery and high guest satisfaction.
- Develop effective rosters that balance service requirements and promote a warm atmosphere.
- Recruit, train, and develop a high-performing team through coaching and feedback.
- Lead by example, inspiring others with initiative, personality, and conflict resolution skills.
- Delegate tasks effectively, empowering team members to contribute to the success of our food and beverage outlets.
- Promote a culture of inclusivity, celebrating diversity and encouraging colleagues to bring their whole selves to work.
- Collaborate with senior management to create seasonal menus that reflect local tastes and preferences.
- Analyze business performance, identifying areas for improvement and implementing process enhancements to boost efficiency, colleague engagement, and guest satisfaction.
Shape memorable moments for our guests and develop a rewarding career with us.
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