Lending Operations Professional

2 days ago


Bendigo, Victoria, Australia beBeeSpecialist Full time $80,000 - $100,000

Job Overview

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At Bank Australia, we empower our staff and customers to be part of the clean money movement. We are a customer-owned bank with big plans to become Australia's most trusted bank and a leading purpose-driven business.

The Lending Operations Specialist ensures customers and staff receive high-quality service and assistance while building strong relationships with third-party suppliers and delivering superior service standards.

Key Responsibilities:

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  • Loan processing, variations, exception reports, and other lending administration
  • Prepare and action mortgage discharges, loan closures, and associated functions
  • Certification/bookings, settlements, and loan funding
  • Loan contracting & funding
  • Ensure tasks are completed within established timeframes
  • Provide excellent internal customer service
  • Participate in relevant training as required
  • Contribute to the continuous improvement of Lending Operations services, new systems, processes, and procedures
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Requirements:

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  • Commitment to exceptional customer service
  • Problem-solving skills, accuracy, and strong attention to detail
  • Administration experience and ability to prioritize and multitask
  • Excellent communication and interpersonal skills, written and verbal
  • Professional presentation and a positive attitude
  • An interest in learning and advancing skills
  • Ability to work independently and as part of a team
  • Computer proficiency in Word & Excel
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Benefits:

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  • Flexible working options
  • Competitive salary and 13% super
  • Range of meaningful benefits to support physical and mental wellbeing


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