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Business Systems Improvement Officer

2 months ago

Central Coast, Australia Central Coast Council Full time
About the Role

We are seeking a highly skilled Business Systems Improvement Officer to join our team at Central Coast Council. As a key member of our organization, you will play a critical role in identifying and implementing system and process improvements that support service delivery to our community.

Key Responsibilities
  • Develop and implement business process improvements to enhance service delivery and efficiency
  • Collaborate with stakeholders to identify and prioritize business needs and opportunities for improvement
  • Design and implement effective change management plans to support the delivery of projects
  • Provide quality customer service and create value for the community
About You

We are looking for a business improvement specialist with experience in IT projects and system configuration. You will have a proven track record of successfully implementing a broad range of projects and have a strong understanding of change management principles.

You will be an experienced project manager with excellent communication and interpersonal skills, and be able to work effectively in a team environment. You will also have a strong commitment to delivering high-quality results and be able to balance your life with flexible working arrangements and a 9-day fortnight.

About Us

Central Coast Council is a large organization delivering a wide variety of services to our local community. We offer a supportive work environment with opportunities for career development and provide opportunities to collaborate with subject matter experts from a variety of areas across the organization.

We offer an attractive range of benefits to our employees, including a commencing salary range of between $69.5k to $99.5k per annum + market allowance of up to $5, dependent on skills and experience, plus 11% superannuation.

If you are a motivated and experienced business improvement specialist looking for a new challenge, we encourage you to apply for this exciting opportunity.