
NDIS & Aged Care Operations Coordinator
5 days ago
We are seeking an experienced and skilled Admin Officer to join our NDIS and Aged Care team. As a key member of our team, you will play a vital role in receiving and processing new participant referrals, liaising with participants, families, support coordinators, and allied professionals to gather relevant documentation and arrange appointments.
- Schedule intake assessments, meetings, and follow-ups to ensure timely preparation of Service Agreements, risk assessments, and participant profiles.
- Maintain accurate and up-to-date records, ensuring compliance with NDIS and Aged Care Practice Standards.
Essential Criteria:
- Prior experience in an admin/intake or similar role within the disability or community services sector.
- Knowledge of the Aged Care and NDIS framework and participant pathways.
- Strong written and verbal communication skills, with ability to maintain confidentiality and uphold professional boundaries.
- Proficiency in Microsoft Office and high level of attention to detail and organisational skills.
Desirable Criteria:
- Experience working with culturally and linguistically diverse communities.
- Multilingual capabilities.
- Understanding of the Aged Care and NDIS Practice guidelines.
- Certificate III or IV in Business Administration, Community Services or related field.
What We Offer:
- A supportive team environment that fosters growth and development.
- Ongoing training and professional development opportunities.
- Chances to grow within a purpose-driven organisation.
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