Healing Hands: A Life-Changing Opportunity

6 days ago

Toowoomba, Queensland, Australia beBeeClientCare Full time $55,000 - $65,000

Job Title: Client Care Representative

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At our hearing care clinic, we offer a rewarding opportunity for a dedicated and hands-on Client Care/Admin professional to join our team. In this role, you will play an integral part in the day-to-day functions of the clinic, providing exceptional service to our clients.

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Responsibilities:

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  • ">
  • Managing the appointment schedule for our audiologists, including setting and rescheduling appointments for our clients">
  • Greeting clients at the clinic and updating client records">
  • Assisting with client and doctor enquiries">
  • Answering clinic phone calls and emails">
  • Providing basic troubleshooting and servicing for hearing devices">
  • Accurate billing of appointments">
  • Other general office duties">
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Requirements:

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We are looking for someone who has a passion for delivering an amazing client experience. The ideal candidate will have excellent verbal and written communication skills, lots of patience, demonstrated experience working within a team environment, and excellent problem-solving skills.

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Why Join Us:

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As a valued member of our team, you will enjoy a competitive remuneration package, salary packaging options, paid parental leave, paid birthday leave, generous employee discounts on Sonova products for yourself and your family, ongoing training and support to help you grow and excel in your career, access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub, online Wellbeing Centre & Employee Assistance Program (EAP), and access to the LinkedIn Learning Platform.

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Our Culture:

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At our company, we value diversity and inclusivity, and believe that every person deserves equal treatment in regard to employment and opportunity for employment. We welcome people of diverse backgrounds to join our team and be part of a dynamic and supportive team with a culture that is values-driven and people-centered.

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Key Qualifications:

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Proven ability to work effectively as part of a team, excellent communication skills, high level of accuracy and attention to detail, ability to manage multiple tasks and priorities, and willingness to learn and adapt to new situations.

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