Unlock Your Digital Transformation Career

At the heart of our organization, we empower individuals to drive digital transformation by harnessing innovative technologies and fostering a collaborative work environment.

About the Role in Business Transformation Services

This graduate program is designed to support customers in their journey towards a more intelligent enterprise. We align with the SAP Customer Services & Delivery team to ensure seamless adoption of SAP software and delivery of continuous improvement, quality management, problem solving, and knowledge transfer.

The 12-15 month program consists of classroom-based learning, rotation opportunities, and hands-on experience in various business areas. As a key member of our team, you will have the opportunity to develop your skills and expertise in areas such as transformation consulting, enterprise architecture guidance, and change management advisory services from SAP.

We seek individuals with a passion for innovation, a natural curiosity, and the ability to learn how to translate those into customer digital transformation strategies. To succeed in this role, you should have a basic understanding of mutual interdependencies between business and IT aspects of customers' transformation programs.

• Basic understanding of mutual interdependencies between business and IT aspects of customers' transformation programs
• General knowledge of latest trends in information technology, preferably SAP Cloud solutions and services, and their relevance for customers' business
• Preferred Enterprise Architecture or Analytics exposure for recent customer digital transformation and data-driven decision-making journey

Education and Qualifications/Skills and Competencies

• Bachelor's degree or equivalent tertiary study
• 0-3 years' work experience with customer-facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
• Preferred Enterprise Architecture or Analytics experience

Expectations and Tasks (During Academy)

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and deliver according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business while meeting performance requirements
• Case studies, classroom, and self-paced learnings with a mix of technical and soft skill topics and on-the-job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high-quality outcomes
• Demonstrate problem-solving, time management, and communication skills through a range of activities during training and on-the-job rotations
• Build and maintain relationships with internal and external stakeholders
• Display effective communication skills to handle and explain customer situations (to both business end-users and SAP technical/functional consultants)
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment

Expectations and Tasks (Post Graduation)

• Support the planning and execution of solution deployments, solution testing, and issue resolution
• Leverage the capabilities of SAP's latest technology platform(s) and reinforce their benefits
• Support the transformation towards the Intelligent Enterprise
• Support the implementation and operation of technical system landscapes
• Support setup and connectivity of integrated system landscapes (on-premise, cloud, and hybrid), applying state-of-the-art methodologies
• Support technology components-specific expert consulting
• Support the delivery of system optimization services
• Support the delivery of customer workshops and trainings