Loan Operations Specialist

1 month ago


Brisbane, Queensland, Australia Great Southern Bank Full time

As a Loan Operations Specialist at Great Southern Bank, you'll be based in Brisbane, Australia. Your key responsibility will be to review and process Home Loan applications from our Broker partners, ensuring they align with our credit risk policy.

This role requires a high level of attention to detail, strong organizational skills, and the ability to manage multiple tasks simultaneously to meet our service level agreements.

You'll make an impact by:

  • Processing broker applications, hotline support, accreditations, commissions, government scheme quality assurance, and end-to-end Consumer Lending tasks
  • Working self-managed, motivating, and encouraging others, while delivering results under deadlines
  • Employing excellent problem-solving skills, thinking laterally, and objectively assessing factors from various perspectives

To succeed in this role, you'll need:

  • A minimum 3-5 years' experience in Financial Services, with strong knowledge of lending products and services, including income, expense, liability, and asset verification
  • A strong commitment to customer service and delivering exceptional customer experiences
  • The ability to work under pressure and with minimal supervision

We're looking for someone who can thrive in a dynamic environment, leveraging their expertise to drive business growth and customer satisfaction. If you're passionate about making a difference, we'd love to hear from you.

About Great Southern Bank

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace where everyone feels valued, connected, and respected. We believe in fostering a culture that empowers our employees to reach their full potential and provides opportunities for growth and development.

Your Benefits

We offer a competitive salary package, including:

  • An estimated salary range of $80,000 - $110,000 per annum, depending on experience
  • Opportunities for professional development and career advancement
  • A comprehensive benefits package, including flexible working arrangements and employee wellbeing programs

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