Care Advisor

2 weeks ago

Logan Central, Queensland, Australia Bolton Clarke Full time

Bolton Clarke is a leading provider of aged care services in Australia, and we are currently seeking a skilled Care Coordinator to join our team. This is a permanent, full-time role based in the Brisbane Metro South - Thornlands region.

The successful candidate will have a Certificate IV Community Services or equivalent, as well as strong knowledge of the needs of clients from various funding programs. They will also possess excellent computer skills, particularly in MS Office, and be able to work effectively in a team environment.

Key Responsibilities:

  • Provide service coordination, assessment, care planning and review for non-clinical components of support programs
  • Coordinate the planning and implementation of a Model of Care to provide customer-centric quality care services
  • Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems
  • Provide practical assistance relating to meeting quality and audit requirements
  • Manage a prescribed caseload, including assessment and care planning, to remain within budgetary constraints of the service users' designated program(s)
  • Monitor the accuracy of electronic records of client attributable time in the Client Management System

What We Offer:

  • $15,900 salary packaging + $2,650 meal and entertainment allowance
  • Career progression and development opportunities
  • A very supportive, flexible, and positive team culture
  • Employee Assistance Program
  • Reimbursement of 88 cents per kilometer for travel using your own vehicle
  • Health Insurance discounts with Medibank
  • Gym and Wellbeing benefits
  • Employee referral program – earn $$ for referring your friends and family
  • Free Flu Vaccinations
  • Discount on selected car dealerships
  • Travel and Flight benefits

Requirements:

  • Certificate IV Community Services or equivalent
  • Strong understanding and knowledge of the needs of clients from various funding programs
  • Excellent computer skills with demonstrated experience in MS Office
  • Demonstrated commitment and experience in providing high-quality customer service with excellent communication skills
  • Excellent organisational and time management skills and ability to work within limited timeframes
  • Police Check (Valid within the last 3 years)
  • Current flu vaccinations (or willingness to obtain)
  • Evidence of COVID-19 vaccinations

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