Patient Care Ambassador
2 days ago
Unlock Meaningful Opportunities in Patient Care
We are seeking a compassionate and driven professional to join our team as a Patient Relationship Consultant. In this role, you will embark on a journey to learn innovative new skills and be a vital part of a clinic that transforms lives.
This is more than a reception position – it offers growth opportunities and a chance to make a real difference in the lives of patients. As a key player in our team, you will support patients through groundbreaking treatments and exceptional care.
About Us
We are Australia's premier tongue tie clinic, drawing patients from across the country and internationally. Our diverse team of professionals and support staff are committed to transforming lives through innovative treatments for Orofacial Myofunctional Disorders (OMD).
About the Role
We are looking for an experienced, passionate, and heart-based individual to join our exceptional team. If you're eager, driven, and love learning, with a passion for patient care and making a difference, we want you to join us.
Key Responsibilities:
- Warmly and skillfully manage inbound communications via phone, web, and social media.
- Professionally and responsibly maintain a responsive and efficient schedule for multiple practitioners.
- Sensitively handle enquiries.
- Welcoming and farewelling patients and their families with friendliness and warmth.
- Tactfully and discretely manage payments and financial plan arrangements.
About You
You are experienced, driven, and passionate about providing an amazing patient experience. You thrive in a fast-paced environment, master multi-taking, time management, and working autonomously. Your high level of enthusiasm and ability to build great relationships makes you an ideal fit for our team.
Essential Skills:
- Minimum 2 years' experience working front desk/reception.
- A people person.
- Loves to get tasks done and to a high standard.
- Positive attitude.
What We Offer:
A supportive and dynamic work environment, opportunities for growth and development, and the chance to make a real difference in the lives of patients.
How to Apply:
Please submit your application, including your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you
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