Front Desk Hospitality Professional

1 week ago

Sydney, New South Wales, Australia beBeeHospitality Full time $2,880 - $4,800
Front Desk Hospitality Professional

This diverse and engaging role combines front desk responsibilities with occasional café support, offering opportunities to grow skills across both areas of hospitality.

  • Key Responsibilities:
  • - Greet guests warmly and professionally upon arrival.
  • - Handle check-ins and check-outs efficiently and accurately.
  • - Manage reservations and guest inquiries both in person and over the phone.
  • - Address guest concerns or issues with professionalism and resolve them promptly.
    • As a Front Desk Hospitality Professional (primary role):
    • - Provide exceptional customer service in a fast-paced environment.
    • - Develop strong relationships with guests to ensure their needs are met.
    • - Stay calm under pressure and adapt to changing situations and priorities.

Required Skills and Qualifications:

  • - Communication skills: Strong verbal and written communication skills to effectively interact with guests and colleagues.
  • - Customer service skills: Ability to provide exceptional customer service in a fast-paced environment.
  • - Problem-solving skills: Ability to think critically and solve problems effectively.
  • - Teamwork skills: Ability to work collaboratively with colleagues to achieve team goals.
  • - Adaptability: Ability to adapt to changing situations and priorities.

Benefits:

  • - Opportunities to develop skills across both front desk and café operations.
  • - Potential for career growth and advancement within the company.

Others:

  • - This role offers a unique opportunity to develop skills and expertise in providing exceptional customer service in a dynamic and supportive team environment.

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