Customer Service Team Lead
4 weeks ago
We're a leading retailer in Australia, dedicated to delivering a shopping experience that satisfies a modern, on-the-go lifestyle. Our aim is to make it quick, simple, and inspiring to eat well every day, even when you're in a hurry.
Our CultureWe value flexibility, inclusivity, and teamwork. We're committed to creating a workplace where our team members feel valued, respected, and empowered. We're proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
About the RoleWe're seeking a highly motivated and customer-focused Team Leader to join our team. As a Team Leader, you'll be responsible for driving sales, providing an exceptional customer experience, and leading a high-performing team. You'll have a passion for fresh food, retail, and team development, and be able to work in a fast-paced environment.
Key Responsibilities- Lead a high-performing team to achieve sales targets and provide an exceptional customer experience.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Recruit, train, and develop team members to achieve their full potential.
- Manage inventory, stock levels, and store operations to ensure efficient and effective store performance.
- Collaborate with other departments to achieve business objectives and improve customer experience.
We offer a competitive salary, comprehensive training and development programs, and opportunities for career advancement. You'll also enjoy a range of benefits, including flexible working hours, employee discounts, and access to our employee assistance program.
How to ApplyIf you're a motivated and customer-focused individual with a passion for retail and team development, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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