Business Systems Analyst

2 weeks ago

North Geelong, Victoria, Australia DEAKIN UNIVERSITY Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Deakin University. As a Business Analyst, you will play a critical role in identifying and addressing operational requirements, problems, and opportunities, and developing effective business solutions through improvements in automated and non-automated components of new or changed processes.

Key Responsibilities
  • Investigate operational requirements, problems, and opportunities, and develop effective business solutions through improvements in automated and non-automated components of new or changed processes.
  • Assist in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identify solutions for consideration.
  • Work with stakeholders to identify potential benefits of available options for consideration, and define acceptance tests.
  • Contribute to the selection of business analysis methods, tools, and techniques for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Accountabilities
  • Identify and lead business analysis techniques to identify business needs and change opportunities, gather, document, and analyze requirements, and implement solutions, evaluate effectiveness, and adjust actions as required.
  • Ensure the effective implementation of all Student Management System related projects, ensuring they are in line with the business requirements of the wider University community.
  • Consult a diverse range of stakeholders to clarify who requires information, the purpose for which it is required, criteria for success, and where and when advice and recommendations are required.
  • Deliver effective and efficient communications, using examples and the most appropriate influencing technique for a given situation to increase understanding, support, and adoption.
  • Collaborate closely with a range of University staff and Vendor of the Student Management System.
  • Engage in process improvement activities and adopt new ideas to embed and increase adoption of change.
  • Provide advice to users of the Student Management System, develop, and implement practical, accessible solutions based on stakeholder and user needs.
Requirements
  • A Degree with substantial subsequent relevant experience; or
  • Extensive experience and management expertise in technical or administrative fields; or
  • An equivalent combination of relevant experience and/or education/training.
  • Experience working within a large-scale and complex organization.
  • Experience as a business analyst working in an IT development environment or Higher Education.
  • Experience gathering, documenting, and managing user requirements.
  • Knowledge of systems (Callista highly desirable), process, and business improvement capabilities.
  • Experience designing effective solutions to complex business and technical problems.
How to Apply

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Tracey Hynes, Senior Coordinator, Business Analysts on tracey.hynes@deakin.edu.au

For a copy of the position description, please see below:

Business Analyst PD.pdf

Applications for this position close on 03 November 2024 at 11:55pm.

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