Operations Executive
1 week ago
As a key player in our organisation, the Operations Manager will oversee the efficient execution of manufacturing processes to meet product specifications and quality standards.
Responsibilities
- Direct multiple teams and Lines of Business (LOBs) to ensure seamless operations.
- Effectively multitask and manage various responsibilities with ease.
- Drive program productivity and customer satisfaction through strong leadership.
- Collaborate daily with departments, campaigns, and management team members.
- Monitor operations, deliver exceptional client service, resolve issues, and develop individual and team goals.
- Implement plans to achieve objectives while ensuring compliance with established policies and procedures.
Qualifications
- Proven experience in operational leadership.
- Strong knowledge of organisational effectiveness and operations management principles.
- Customer service, sales, billing, collections, and technical support experience is preferred.
- Expertise in budget development and oversight.
- Working knowledge of business and financial principles and practices.
- Familiarity with budgets, forecasting, and metrics analysis.
- Basic IT skills, including databases and Microsoft Office applications.
- Effective communication with all levels of the organisation.
- Leadership and organisational skills are essential.
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