Vehicle Parts Coordinator

2 days ago

Sydney, New South Wales, Australia beBeeInterpreter Full time

About Us

Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups with locations across the country. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership.

We value our people as one of our greatest assets and are looking for skilled professionals to join our growing team.

The Role:

We are seeking a motivated and enthusiastic Parts Interpreter to work primarily from our Warwick Farm Dealership. The successful candidate will have a positive can-do attitude and a willingness to learn.

The Key Responsibilities of This Role Include:

  • Liaising with customers to assist with Spare Parts and Accessories enquiries
  • Using manufacturer EPC (Electronic Parts Catalogue) to determine required parts
  • Locating and sourcing parts using online Manufacturer's portal
  • Responding to phone and email enquiries from dealerships, ensuring part requirements are accurately identified and fulfilled
  • Processing customer orders and/or quotes through DMS system (ERA)
  • Assisting with stock checking and order processing
  • Working as part of a team to provide and maintain high standards of customer service

The Successful Candidate Will Need:

Experience in parts or the automotive industry is preferred, or an eagerness to learnExceptional interpersonal and customer service skillsGood computer skills and basic knowledge of Microsoft Excel, Word & OutlookAbility to work well under pressureExcellent time management and organisational abilitiesStrong problem-solving skills with great attention to detailExperience with dealership systems or parts cataloguing is a bonusTraining pathway and growth opportunities providedEmbracing development and mentoring from colleagues, fostering personal and professional growthAccess to discounted rates on health insurance, prioritizing your well-beingExclusive discounts on vehicles, parts and servicingBenefiting from Employee Assistance Program (EAP), providing support and resources during challenging timesLifestyle discounts, including gym memberships and retail discountsPaid parental leave to support you and your family

If You Think This Role Is Right For You, Please Apply Today By Completing Our Online Application Form.

Salary Match Number of Applicants Skills Match

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