Financial Solutions Expert
7 days ago
As a Financial Solutions Expert, you will play a key role in empowering our members to achieve their financial goals. With our prime Melbourne CBD location and a focus on personal loans, credit cards, and insurance, this is an exciting opportunity to make a real difference in people's lives.
Key Responsibilities:- End-to-end management of personal loan applications
- Delivering exceptional customer service by providing expert advice on products and services
- Making banking easy for our members through digital support and guidance
- Referencing members to home loan specialists or financial planners as needed
This is a permanent part-time position, offering 35 hours per week from Monday to Friday, 9:00am-4:30pm. You will receive comprehensive training and ongoing coaching to ensure your success in the role.
About YouWe are looking for someone who is passionate about customer service and delivering exceptional experiences. You should have strong experience working with different systems and possess accuracy and attention to detail. Your proactive approach to learning and development will be valued, along with your ability to work in a busy, high-pressure environment.
BenefitsAs a member of our team, you can expect a range of benefits, including access to exclusive discounts on banking products and services, plus discounts on shopping at hundreds of Australian retailers and services. You'll also have opportunities for career advancement, comprehensive wellbeing support, and paid volunteering days.
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