
Airport Beauty Store Manager
1 week ago
About Us
We are a global travel retailer operating duty-free stores across international airports and locations.
Our Beauty Manager role is designed to oversee our beauty stores at Wellington Domestic Airport, managing brands such as MAC, Jo Malone, Estee Lauder, Clinique, and Bobbi Brown.
Key Responsibilities:
- Liaising with beauty houses and stakeholders
- Managing sales trends and forecasts
- Analysing sales data to drive business growth
- Coaching team members on sales opportunities and customer service
- Ensuring efficient staffing and stock management
- Executing product launches and promotions
- Maintaining housekeeping standards and visual merchandising
- Handling customer complaints and issues
- Providing feedback on competitors' activities and customer trends
- Identifying training requirements for team members
- Enforcing company policies and procedures
Requirements
- Strong retail operations background
- Minimum 3-year experience in the beauty industry
- Managerial experience with a large team
- Good business acumen and administration skills
- Expert knowledge of beauty houses and cosmetics suppliers
- Exceptional customer service skills
Working Hours
This is a full-time role requiring flexibility due to airport operations.
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