
Financial Recovery Specialist
3 days ago
As a Financial Recovery Specialist, you will play a pivotal role in strengthening our financial recovery capabilities and driving long-term improvements in how we manage high-risk and delinquent accounts.
Key Responsibilities- Prepare and lodge legal documentation, coordinate process serving across Australian jurisdictions, and liaise with external counsel and law firms on litigation strategy.
- Manage a portfolio of delinquent secured and unsecured loans through litigation, insolvency, and recovery phases, assessing files for legal feasibility and risk.
- Negotiate payment arrangements, settlements, and dispute resolutions with borrowers, guarantors, and third parties, maintaining professionalism and recovery focus.
- Maintain accurate, audit-ready case files and legal records, ensuring compliance with frameworks such as the NCCP Act, Privacy Act 1988, and ACCC/ASIC Debt Collection Guidelines.
You will be responsible for monitoring litigation outcomes and settlement trends, preparing internal reports, and updating legal precedents, manuals, and workflow tools as needed. You will also collaborate with internal Collections and Credit teams to align recovery actions with customer strategies and support improvements to late-stage recovery processes.
Requirements- 2-5 years' experience in financial recoveries, commercial collections, or debt litigation, ideally within financial services.
- Sound knowledge of Australian civil procedure, enforcement processes, and key frameworks including the NCCP Act, Privacy Act, ASIC, and ACCC debt collection guidelines.
- Proven ability to assess recovery strategies based on credit risk, cost-benefit, and legal feasibility.
- Strong written and verbal communication skills, with experience drafting legal documentation and managing case files to a high standard.
- Proficient with legal research tools and case management systems, with strong attention to detail and ability to manage multiple matters under pressure.
We offer competitive remuneration packages, flexible working arrangements, and opportunities for growth and development. Our team is ambitious, purposeful, and making a real difference. When our people thrive, our business thrives.
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