Process Automation Specialist
4 days ago
At Emerson, we cater to a wide range of industries including water, mining and minerals, and oil and gas industries. We are committed to making the world healthier, safer, and more balanced.
Role Summary:
This is a challenging opportunity for an experienced Service Technician to join our team as a Process Automation Specialist. The successful candidate will be responsible for providing technical support to customers in the region.
Key Responsibilities:
- Safety: Ensure all work and activity is carried out with Safety as a priority, driven in identifying and proactively reporting potential safety issues within Emerson and within our customer organization.
- Execute planned service activities in a timely and professional manner.
- Collaborate with cross-functional teams to develop solutions and support Emerson Flow Solutions customers.
- Respond to technical and commercial enquiries from customers, provide product demonstrations, quotations, and proposals.
- Conduct training, sales calls, site visits, audits, and roadshows.
- Analyze customer base trends and stay up-to-date on market changes, competitors, technology, and industry developments.
- Maintain and develop technical expertise, particularly in technologies and applications.
- Develop technical notes, service, sales, and applications tools to aid business growth.
- Foster strong relationships with customers through excellent service delivery.
- Aid the technical development of the Emerson Solutions Sales and Marketing team.
Requirements:
- Tertiary engineering or technical qualification in instrumentation, process, or automation fields.
- Proven experience in developing demand, crafting trusted advisor relationships, and delivering value messaging for highly technical products, services, and solutions.
- Technical maintenance experience with process automation instrumentation.
Preferred Qualifications:
- Fault finding and diagnostic skills for Rosemount instrumentation technologies.
- Restricted Electrical Work License.
About Our Offer:
We offer a competitive salary range of $80,000 - $120,000 per annum, depending on location and experience. Our compensation and benefits programs are designed to attract, develop, and retain exceptional people in an inclusive environment where all employees can reach their greatest potential.
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