Late Night Shift Leader

3 weeks ago


Richmond Vale, Australia Insomnia Cookies Full time

About the Role:

We are seeking a skilled and motivated individual to join our team as a Nighttime Operations Manager. As a key member of our bakery team, you will be responsible for leading our operations during late night shifts, ensuring seamless execution of our business processes, and providing exceptional customer service.

Key Responsibilities:

  • Provide outstanding customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

Requirements:

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing/friendly/patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

What We Offer:

  • Flexible part-time work schedules
  • Paid vacation and sick time off
  • Interactive training & mentorship
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • Employee discount and FREE cookies with every shift

About Us:

Insomnia Cookies is a rapidly growing bakery and delivery company with a cult following of cookie lovers. We are revolutionizing the cookie game by truly "Imagining What's Possible"



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