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Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and motivated Customer Service Officer to join our team at Linde. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Provide high-quality customer service through various communication channels, including phone, email, and in-person interactions.
- Liaise with internal and external stakeholders to resolve customer queries and issues in a timely and professional manner.
- Assist with administrative tasks, such as data entry, record-keeping, and reporting.
- Monitor and report on market and competitor activity to inform business decisions.
- Perform scheduling tasks for drivers and ensure timely delivery of services.
- Comply with company policies and procedures, including safety protocols.
Requirements
- Previous customer service and administrative experience is essential for this role.
- High level of verbal and written communication skills, with the ability to liaise with internal and external clients and staff.
- Able to prioritize tasks and work to deadlines, with a focus on delivering high-quality results.
- Sound computing skills, particularly accurate data entry.
- Demonstrated initiative and organizational skills, with the ability to work in a team environment and autonomously.
About Us
Linde is a leading provider of industrial gases and related equipment. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a talented individual to join our team.
What We Offer
At Linde, we offer a diverse range of employment opportunities, training programs, and career development opportunities. We are an equal opportunity employer and encourage applications from diverse demographics.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
