Fostering Student Success

2 days ago

Frankston, Australia beBeeRelationship Full time $55,000 - $85,000
Job Description
\
\
As a Student Experience Coordinator, you will play a vital role in fostering meaningful relationships with students and parents. This involves ensuring that their educational goals are met with personalized support, keeping parents informed of their child's progress, and providing day-to-day assistance to enhance student success.
\
\
One of your key responsibilities will be to serve as the primary point of contact for students and parents, providing timely support and resolving queries and issues efficiently and empathetically. You will also be responsible for building and maintaining strong relationships with students and parents, which will involve regular communication via various channels, including phone calls, emails, texts, video calls, and both reactive and proactive communication.
\
\
In addition to these responsibilities, you will work closely with our sales, billing, and management teams to clarify enrolment, invoicing, and related admin queries, as well as liaise with tutoring teams and head tutors to address issues or improvements related to classes, tutors, reschedules, content alignment, and similar class-related concerns.
\
\
Requirements
\
\
The ideal candidate will possess honesty and integrity, excellent customer service skills, a high level of empathy, exceptional communication skills, and the ability to build and maintain relationships. They should also be able to analyze feedback from students and parents to drive continuous improvement in our service delivery.
\
\
Benefits
\
\
As a valued member of our team, you will enjoy competitive benefits and pay, recognizing your pivotal role in customer success at Contour. You will also have opportunities for growth and advancement within a dynamic start-up environment, where creativity meets strategy and innovation is encouraged. In addition, you will receive personalized mentorship and training, dedicated to refining your customer success and people management expertise.

  • Driving Student Success

    6 days ago

    Frankston, Australia beBeeLeadership Full time $104,999 - $124,999

    Director of Student GrowthThis is a key leadership position where you will work closely with students, staff and parents to develop strategies that enhance academic performance and foster growth for each student.The successful candidate will be responsible for leading a team and collaborating with other professionals to provide cohesive support for students...

  • Director of Student Development

    3 days ago

    Frankston, Australia beBeeEducator Full time $100,000 - $125,000

    Job OverviewThe Head of Learning Enhancement plays a pivotal role in enhancing academic performance and fostering growth for every student. Working collaboratively with students, staff, and parents, they facilitate a culture of personalized learning across the school community.This role requires an experienced administrator who is committed to meeting the...

  • Enhance Student Success

    1 week ago

    City of Frankston, Australia beBeeSupport Full time $82,500 - $95,500

    Student Support CoordinatorThe Student Support Coordinator plays a pivotal role in enhancing student inclusion by implementing instructional withdrawal lessons under the guidance of experienced Learning Enhancement Teachers. This position ensures students with learning difficulties are fully integrated into learning and working closely with the class-teacher...

  • Student Engagement Specialist

    3 days ago

    Frankston, Australia beBeeStudentExperience Full time $45,000 - $57,000

    Foster meaningful connections with students and their families as a key player in their educational journey.The RoleAs a Student Experience Coordinator, you will be responsible for building and maintaining relationships that drive student success. Your primary goal is to ensure their educational goals are met with personalized support and attention to...

  • Support Specialist for Students with Disabilities

    3 days ago

    Frankston, Australia beBeeDisability Full time $80,000 - $95,000

    Job Title: Disability Support SpecialistThe Disability Support Specialist plays a critical role in ensuring students with disabilities, long-term illnesses, or mental health conditions are included and supported throughout their educational journey.This position involves providing direct support to students and primary caregivers through appointments, class...

  • Student Experience Coordinator

    1 day ago

    Frankston, Australia Contour Education Full time

    We have a fantastic opportunity for a driven and committed individual to join our passionate team.Be the leader who develops and nurtures relationships with our students and parents, and helps them derive maximum benefit and satisfaction from our offerings at Contour EducationWho are WeWe empower students and their studies by providing an ecosystem of highly...

  • Foster Care Case Manager

    2 days ago

    Frankston, Australia OzChild Full time

    Salary: - SCHCADS 5 $ 97,377.80 plus super & sal packaging- Location: - Frankston- Case Manager- Employment Type: - FT - Full-Time Temporary- Department: - Foster Care South FRK1 VIC- Closing Date: - 30 Sep 2024**We have an exciting opportunity in our Frankston office with our Foster care team!** As a Case Manager in our foster care team your role will be...

  • Teacher Aide/student Learning Support

    2 days ago

    Frankston, Australia Department Of Education Victoria Full time

    Location ProfileYarraman Oaks Primary School is a strong, inclusive community that proudly celebrates our diversity, and we are recruiting We are seeking an enthusiastic education support team member.The start date for the successful applicant will be 27th January 2026.Yarraman Oaks Primary School is a small school (approx.220 learners) situated in a quiet...

  • Vce Health and Human Development Teacher

    5 days ago

    Frankston, Australia John Paul College Full time

    **Join Our Team at John Paul College!** John Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the FCJ sisters and the Marianists. We believe every student’s success is grounded in quality learning and teaching, and a school culture that fosters wellbeing, promotes resilience and inspires faith...

  • Art / Visual Communication Design Teacher

    1 day ago

    Frankston, Australia John Paul College Full time

    **Join Our Team at John Paul College!** John Paul College, Frankston is a Catholic co-educational secondary school with a rich heritage in the traditions of the FCJ sisters and the Marianists. We believe every student’s success is grounded in quality learning and teaching, and a school culture that fosters wellbeing, promotes resilience and inspires faith...