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Data Center Technician

2 months ago

Melbourne, Victoria, Australia Microsoft Full time

Job Summary

We are seeking a highly skilled Data Center Technician to join our team at Microsoft. As a Data Center Technician, you will play a critical role in staging, setting up, and performing hardware deployments in our data centers. You will also be responsible for troubleshooting and diagnosing equipment issues, as well as performing hardware decommissions for simple changes and refreshes.

Key Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve equipment issues.
  • Set up and configure hardware deployments in accordance with safety protocols and deployment standards.
  • Decommission hardware for simple changes and refreshes, following standard procedures with minimal guidance.
  • Communicate and report incidents to appropriate management units and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training and observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information and staying apprised of the status of others' work.

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • 1+ year(s) experience supporting IT equipment or related technology.

Preferred Qualifications

  • 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

What We Offer

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect