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Fleet Maintenance Professional

3 weeks ago

Williamstown, South Australia beBeeCustomer Full time $85,000 - $105,000

Drive customer satisfaction and maintain high-performing fleet vehicles through effective maintenance strategies.

Job Responsibilities:
  • Develop a proactive approach to customer service, fostering accountability, engagement, and ownership of the customer experience.
  • Optimize servicing and repair costs for all fleet vehicles.
  • Minimize vehicle downtime (VOR) through efficient maintenance practices.
  • Maximize vehicle warranties, including post-warranty support for premature mechanical repairs.
  • Advise clients on maintenance-related issues, covering contract entitlements and inclusions such as tyre allowance, roadside assistance, and accident management.
Requirements:
  • Hold a tertiary qualification in automotive or equivalent.
  • Bring extensive experience in the motor industry.
  • Proven track record in customer-facing roles and supplier negotiations.
  • Possess strong technical and numerical skills, with a thorough and accurate approach.