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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Advisor. As a key customer-facing position in our branch network, you will be responsible for providing exceptional service to our customers, helping them with their everyday banking needs, and identifying opportunities to grow their financial well-being.
Key Responsibilities- Provide personalized banking solutions to customers, including transactional and savings banking needs.
- Build and maintain strong relationships with customers, understanding their financial goals and objectives.
- Work collaboratively with our team of specialists to provide comprehensive financial solutions.
- Proactively contact existing customers to discuss their financial needs and provide tailored advice.
As a Personal Banking Advisor at Westpac, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will be part of a team that is committed to creating better futures for our customers and communities.
Requirements- Previous experience in customer service, preferably in a financial services environment.
- Strong communication and interpersonal skills, with the ability to build rapport with customers.
- Basic knowledge of financial products and services, with a willingness to learn and develop your skills.
- Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.
