Customer Service Specialist

2 weeks ago

City Of Swan, Australia beBeeAdministrative Full time $60,000 - $67,000
Job Summary:

We are seeking a highly skilled and organized professional to join our team as an Administrative Assistant. The successful candidate will be responsible for providing exceptional support to various departments, ensuring seamless day-to-day operations.

Main Responsibilities:

  • Greet and assist customers and visitors in a friendly and professional manner.
  • Manage incoming calls and direct them to the appropriate departments.
  • Maintain a clean and organized workspace, including mail distribution and courier coordination.
  • Provide administrative support to various departments, as required.
  • Assist with scheduling appointments and meeting room bookings.
  • Update and maintain accurate company records and databases.
  • Support the team with ad-hoc tasks to ensure efficient operations.

Requirements:

  • Prior experience in a similar role within the retail industry is desired.
  • Excellent communication and interpersonal skills to engage with customers and team members effectively.
  • Proficiency in Microsoft Office Suite and basic administrative tools.
  • Exceptional organizational skills and attention to detail.
  • A customer-focused mindset with a professional and friendly demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proactive problem-solving skills and a willingness to learn.

What We Offer:

  • A competitive salary package.
  • A permanent, full-time role.
  • A supportive and collaborative work environment.
  • Opportunities for skill development and career progression.
  • A convenient location with accessible transport options.

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