Senior Regional Business Development Specialist

1 month ago


Sunshine Coast, Australia Ingram Micro Full time
About the Role

As a Senior Regional Business Development Specialist for Ingram Micro in Australia, Singapore, and New Zealand, you will play a pivotal role in driving platform adoption and supporting resellers across these regions. This position offers an exciting opportunity to work with a leading technology company, fostering strong relationships with clients and leveraging your expertise to drive business growth.

Job Description
  • Onboard new resellers to Ingram Micro, ensuring a seamless integration into our ecosystem.
  • Cultivate relationships with resellers through regular calls, identifying opportunities to enhance their business with our services.
  • Deliver enablement and success sessions on the Xvantage platform, empowering resellers to maximize its potential.
  • Capture insights on new partners in CRM, informing GTM selling efforts and driving revenue growth.
  • Identify vendor opportunities and introduce them to relevant sales teams within Ingram Micro, expanding our reach and partnerships.
  • Provide warm handovers of partners to assigned owners within Ingram Micro, ensuring a smooth transition and minimizing disruptions.
  • Manage platform queries through a shared team mailbox, offering prompt and effective support to resellers.
  • Offer ad-hoc enablement over Teams or phone, addressing resellers' needs in a timely and professional manner.
  • Communicate important information to the long tail through email and calls, maintaining open lines of communication and ensuring all stakeholders are informed.
  • Enable and guide resellers in utilizing Ingram Micro's Xvantage platform, providing the necessary training and support to optimize their experience.
  • Triage resellers to broader Ingram Micro sales teams, streamlining processes and facilitating collaboration.
  • Support the onboarding of every net new reseller joining Ingram Micro, ensuring a positive and efficient onboarding experience.
Requirements
  • A minimum of [estimated salary: AU$80,000 - AU$110,000 per annum] annual salary based on qualifications, experience, and location, plus benefits and incentives.
  • Experience in the IT industry, preferably with knowledge of the cloud and IT provider space.
  • Proven track record of customer communication via telephone, email, and video conferencing (Teams).
  • Ability to build rapport with customers, establishing strong relationships and trust.
  • Proficiency in Microsoft 365 Suite, with a strong understanding of its applications and tools.
  • Fluent and clear English speaker, with excellent written and verbal communication skills.
  • Experience in presenting and building presentations, effectively communicating ideas and concepts to diverse audiences.
  • A high-level understanding of business functions, with the ability to analyze and interpret data to inform business decisions.
About Ingram Micro

Ingram Micro is a global leader in the IT industry, treating each other with dignity and respect while fostering a collaborative environment that encourages innovation and growth. We believe in work-life balance, employee development, and community involvement, making us an attractive employer for those seeking a fulfilling career.



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