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Café Operations Supervisor

2 months ago

Perth, Western Australia Trippas White Group Full time

Café Operations Supervisor | Trippas White Group

About the Establishment

The Shelf Café offers a diverse selection of culinary delights along with expertly crafted barista beverages. It serves as a vibrant hub for corporate clientele, embodying the ethos of 'Enable, Connect and Energize' throughout the workweek.

Position Overview

This role presents an excellent opportunity for a skilled Café Operations Supervisor who excels in team leadership and sets a high standard for service excellence. The ideal candidate will possess substantial experience in café environments, demonstrating a strong enthusiasm for culinary trends to cater to a discerning and health-conscious customer base. Continuous improvement and exceptional customer service will be key to engaging this audience.

Key Qualifications for Success:

  • 2-3 years of relevant experience in a supervisory capacity
  • Proven ability to lead and mentor a team while being hands-on
  • Experience in scheduling both permanent and casual staff
  • Exceptional customer service, cash handling, and food preparation skills
  • Background in contemporary cafés, gastro pubs, or restaurants
  • Strong front-of-house service skills, including barista and catering
  • Innovative mindset towards operational improvements
  • Creative thinking and problem-solving abilities
  • Familiarity with social media for customer engagement and marketing
  • Current RSA Certificate
  • Current Food Safety Supervisor Certificate or willingness to obtain training

Application Process

Interested candidates are encouraged to complete the application process as outlined.