
Senior Business Insight Specialist
3 days ago
The Senior Strategy Analyst will play a pivotal role in driving strategic insights and improving the experience for our members.
">Key Responsibilities:- Conduct market analysis and competitive intelligence to identify growth opportunities and strategic threats.
- Develop data-driven recommendations that inform executive decision-making and strategic planning.
- Create executive-ready presentations that tell compelling stories with data.
- Design and implement CX measurement frameworks to track member experience performance across all journeys.
- Build models to identify at-risk members and improvement opportunities.
- Transform complex data into actionable insights that drive measurable improvements.
- Partner with stakeholders across Medical Indemnity and Group functions to align strategy with business objectives.
- Facilitate cross-functional workshops to drive consensus on strategic priorities.
- Support the establishment and governance of the Member Experience Office.
- Drive execution of strategy and CX initiatives through analytical rigour.
- Support team development through analytical mentoring and knowledge sharing.
- Apply quantitative analysis and modelling to solve complex business challenges.
- Contribute to best practices for data analysis and insight generation.
The ideal candidate will have a passion for using data to drive meaningful outcomes, strong strategic, commercial and analytical skills, and exceptional presentation and visual communication skills.
What We Offer
This is an opportunity to work with a highly motivated team and contribute to the success of our organization. As a Senior Strategy Analyst, you will have the chance to develop your skills and expertise in a dynamic and fast-paced environment.
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