Current jobs related to Client Service Officer - Coffs Harbour City Council - NSW Department Of Communities And Justice

  • Chief Executive Officer

    3 weeks ago

    Wollongong City Council, Australia Client Care First Full time

    Chief Executive OfficerThe Chief Executive Officer (CEO) will be responsible for leading and managing Client Care First, driving the organization's strategic direction, and overseeing day-to-day operations.Key Responsibilities:Strategic Leadership: Develop and implement strategic plans that align with Client Care First's mission and objectives.Drive...

  • Station Client Service Officer

    5 months ago

    Logan City, Australia Queensland Police Service Full time

    You will assist the Officer in Charge of the police establishment in service delivery to the public and provide broader administrative support within the station by competently carrying out a diverse range of duties aimed at providing professional service to the public. **The core capability requirements for this role are**: - Act as the first point of...

  • Training Officer

    2 months ago

    Darwin City, Australia Training Officer Full time

    About Institute of Skills and Training Australia (ISTA) ISTA is a Registered Training Organisation (RTO) that delivers high quality training catering for various styles of learning. ISTA is a highly innovative and creative leader in the training and education sector, delivering quality training within Australia and internationally.ISTA is a part of a larger...

  • Client Services Officer

    3 weeks ago

    Victor Harbour, Australia SA Government -SOUTH AUSTRALIA POLICE Full time

    **South Australia Police** **Job reference**: 628477 **Location**: 5211 - VICTOR HARBOR **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Term full-time vacancy up to 3 months.** The Client Services Officer is a multi-skilled administration position accountable to the Administration Manager and has a close working relationship with...

  • Station Client Service Officer

    5 months ago

    Logan City, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**: - Act as the first point of contact to the public requiring assistance in police stations. - Undertake duties with the minimum of supervision both during and out of normal business hours as required. - Identify and manage client needs in a timely manner via effective questioning, negotiation, and...

  • Client Services Coordinator

    2 weeks ago

    Cairns City, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    About the RoleWe are seeking an experienced and culturally sensitive Client Services Coordinator to join our team at the Aboriginal and Torres Strait Islander Legal Service. The successful candidate will provide administrative support to our clients and staff, ensuring the smooth operation of our office.Key ResponsibilitiesProvide a friendly and culturally...

  • Hospitality Services Officer

    4 weeks ago

    Coffs Harbour, New South Wales, Australia Opal HealthCare Full time

    Hospitality Services OfficerWe are seeking a Hospitality Services Officer to join our team at Coffs Harbour Grange Care Community. As a key member of our catering department, you will be responsible for providing exceptional customer service to our residents while assisting with food preparation and serving meals.About the Role:Work in a dynamic and...

  • Hospitality Services Officer

    4 weeks ago

    Coffs Harbour, New South Wales, Australia Opal HealthCare Full time

    About the RoleWe are seeking a Hospitality Services Officer to join our team at Coffs Harbour Grange Care Community.This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our residents.As a Hospitality Services Officer, you will be responsible for assisting with food preparation, serving...

  • Member Services Officer

    3 months ago

    Coffs Harbour, Australia Belgravia Leisure Full time

    The Role Our Member Services Officers are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures. The role involves prospecting, touring, closing and getting referrals for future...

  • Member Services Officer

    7 months ago

    Coffs Harbour, Australia Belgravia Leisure Full time

    The Role Our Member Services Officers are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures. The role involves prospecting, touring, closing and getting referrals for future...

  • Client Services Officer

    4 weeks ago

    Toowoomba City, Australia Findex Full time

    About the RoleWe are seeking an experienced and motivated individual to join our Client Services team in Toowoomba. As a Client Services Officer, you will play a key role in ensuring timely completion of client-related tasks, managing client relationships, and providing exceptional customer service.Key ResponsibilitiesEnsure timely completion of...

  • Client Services Officer

    1 month ago

    Toowoomba City, Australia Findex Full time

    About the RoleWe are seeking an experienced and motivated Client Services Officer to join our team in Toowoomba. As a key member of our Client Services team, you will be responsible for ensuring timely completion of all client-related tasks, meeting internal and external service standards.Key ResponsibilitiesEnsure timely completion of all client-related...

  • Hospitality Services Officer

    3 weeks ago

    Coffs Harbour, New South Wales, Australia Opal HealthCare Full time

    About the RoleWe are seeking a Hospitality Services Officer to join our team at Coffs Harbour Grange Care Community.This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our residents.Key ResponsibilitiesAssist with food preparation and serving meals to residentsProvide excellent customer...

  • Hospitality Services Officer

    3 weeks ago

    Coffs Harbour, New South Wales, Australia Opal HealthCare Full time

    About the RoleWe are seeking a Hospitality Services Officer to join our team at Coffs Harbour Grange Care Community.This is a fantastic opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our residents.Key ResponsibilitiesAssist with food preparation and serving meals to residentsProvide excellent customer...

  • Client Services Coordinator

    2 weeks ago

    Cairns City, Queensland, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    About the RoleThe Aboriginal And Torres Strait Islander Legal Service is seeking a highly motivated and organized Client Services Coordinator to join their team. As a key member of the administration team, you will be responsible for providing exceptional client service, managing data, and supporting the smooth operation of the office.Key...

  • Customer Service Representative

    3 weeks ago

    Coffs Harbour, New South Wales, Australia Programmed Full time

    Administration and Customer Service OfficerProgrammed has an exciting opportunity with one of our national clients for an Administration and Customer Service Officer in the Coffs Harbour area.About the Role:Work with a leading industry player in steel and roofing manufacturingAward-winning pay and conditions with excellent incentivesOpportunity for career...

  • Client Services Officer

    3 weeks ago

    Bundaberg city centre, Queensland, Australia Ulton Full time

    About the RoleWe are seeking a highly skilled Client Services Officer to join our Wealth Management team in Bundaberg. As the first point of contact for clients, you will be responsible for maintaining and developing new and existing relationships.Key ResponsibilitiesManage client relationships and provide exceptional customer service.Develop and implement...

  • Client Services Officer

    1 month ago

    Bundaberg city centre, Queensland, Australia Ulton Full time

    About the RoleWe are seeking a highly skilled Client Services Officer to join our Wealth Management team in Bundaberg. As the first point of contact for clients, you will be responsible for maintaining and developing new and existing relationships.Key ResponsibilitiesProvide exceptional client service and support to ensure a positive experience.Manage...

  • Client Services Officer

    3 months ago

    Toowoomba City, Australia Findex Full time

    Findex allows you to be the best version of yourself Opportunities to explore career paths across divisions Thrive with the support of a team who share a common goal Do you want to be part of a community of likeminded professionals who are revolutionising the way financial services are delivered?  Join our collaborative team in Toowoomba! We're seeking...

  • Client Services Co-ordinator

    3 weeks ago

    Cairns City, Australia Aboriginal And Torres Strait Islander Legal Service Full time

    You are applying for the position of Client Services Co-ordinator with Aboriginal & Torres Strait Islander Legal Service. Please fill in your details below to submit an application for this position. Please note ATSILS utilises 3rd party background checking services. This position is located...

Client Service Officer

2 months ago

Coffs Harbour City Council, Australia NSW Department Of Communities And Justice Full time
About the Role

We are seeking a highly skilled and dedicated Client Service Officer to join our Estate Management team. As a Client Service Officer, you will be responsible for providing exceptional customer service and support to our clients, while also developing and implementing strategies to manage their financial affairs.

Key Responsibilities
  • Develop and implement strategies to manage client finances, including budgeting and forecasting
  • Provide exceptional customer service and support to clients, including responding to inquiries and resolving issues
  • Work closely with other teams and stakeholders to achieve quality outcomes for clients
  • Collaborate with clients to understand their financial needs and goals, and develop plans to achieve them
  • Monitor and report on client financial activity, and make recommendations for improvement
Requirements
  • Relevant tertiary qualifications and/or demonstrated equivalent industry or professional experience
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and stakeholders
  • Strong analytical and problem-solving skills, with the ability to develop and implement effective solutions
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Willingness to learn and adapt to new systems and processes
What We Offer

As a Client Service Officer with NSW Department of Communities and Justice, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering high-quality services to our clients. We offer a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • Flexible work arrangements, including remote work options
  • Access to training and professional development opportunities
  • A supportive and inclusive work environment
How to Apply

To be considered for this role, please submit your application, including your resume and a brief cover letter outlining your skills and experience. We also require you to answer the following targeted questions:

  • In this role, you will be responsible for developing budgets for clients. Using an example, explain the steps that you undertook to forecast and develop a budget.
  • In this role, you will be working with clients who have complex needs. Using an example, explain how you would effectively build rapport with your clients, maintain ongoing effective communication channels, and manage expectations.