Housekeeping Operations Manager

1 week ago

Melbourne, Victoria, Australia beBeeHospitality Full time $65,000 - $72,500

At our luxury hotel client, we manage housekeeping services for multiple sites across New South Wales, Victoria & Queensland.

We support hotels with various services, predominantly in Housekeeping and Public Area Cleaning. Our transparent foundation and forward-thinking approach fuel our success - with over 700 staff across multiple sites and a growing support office team, we are passionate and committed to building strong, engaged teams and empowering our people to grow.

The Role

This position oversees the Outsourced housekeeping operations on a day-to-day basis. The ideal candidate will be responsible for:

  • Managing on-site training and onboarding of new team members
  • Coaching and developing high-performing frontline team members
  • Conducting performance reviews and mentoring the team for success
  • Ensuring cleanliness of hotel rooms, corridors, and public areas
  • Forecasting required staffing levels and rostering the team accordingly
  • Preparing daily briefings and allocating tasks to the team
  • Finalising paperwork and concluding room counts and timesheets from the team
  • Communicating with Front Office and Maintenance departments to ensure smooth operation

Requirements

Previous experience in a housekeeping site supervisor or supervisory role, passion for Housekeeping and building strong engaged teams, high level of work ethic and integrity, strong attention to detail and ability to guide others, demonstrated success in a fast-paced hospitality role, ability to manage multiple priorities and complete tasks in a timely manner, proactive and collaborative mindset, positive attitude and a willingness to learn and grow.

What We Offer

Excellent future growth opportunities, empowerment to manage the team, access to discounted accommodation rates, employee engagement initiatives, positive and supportive senior leadership team, flexibility with work hours.

Your Future Career Awaits

Join us in shaping the future of our organisation, where your skills and expertise will drive success and growth.

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