Documentation Team Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeDocumentation Full time US$100,000 - US$120,000
Technical Documentation Specialist

A Technical Documentation Specialist is responsible for leading the documentation efforts of an engineering team, focusing on products or families of products. You will help develop documentation that serves user needs, embracing a strategic approach to documentation development.

This role is not a traditional technical writing position. As a Technical Documentation Specialist, you will participate in product strategy development, contribute to product design and user experience, and combine technical expertise with leadership in documentation. Even junior Technical Documentation Specialists have opportunities to demonstrate technical authority.

Key Responsibilities
  • Create, maintain, and improve software documentation
  • Work with engineering team members to make effective documentation contributions
  • Influence product development as an expert user with important opinions about function and design
  • Engage with user communities to ensure documentation meets their needs
  • Encourage community engagement and contribution to documentation
  • Help standardize content structure, presentation, style, and language across products
  • Collaborate with documentation peers to advance the state of the art in documentation
  • Challenge and advance documentation understanding and best practices

What We Are Looking For In You

  • Cares deeply about functional written communication
  • Is a technical writer with a programmer's mindset or a programmer with a record of producing excellent documentation
  • Has a record of community engagement in open-source software, documentation, research, or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity and fascination with software technology and challenges
  • Has demonstrable documentation skills, insight, and enthusiasm
  • Has experience in software development contexts, familiar with Linux, command line, application deployment, system operations, infrastructure management, Git, documentation markup languages
  • Has excellent written and verbal communication skills
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events

Nice-to-Have Skills

  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction, or visual design

Benefits

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long haul company events

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