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Retail Operations Manager

1 month ago


North Geelong, Victoria, Australia Wittner Retail Australia Full time

We are currently seeking a highly skilled and motivated Store Manager to join our Geelong team at Wittner Retail Australia.

This role would be ideal for an individual who is passionate about building their business and prioritizing exceptional customer service. A strong emphasis is placed on teamwork, leadership, and employee development within our dynamic retail environment.

We are looking for someone who embodies the values of going above and beyond to deliver outstanding customer experiences that have made Wittner renowned.

Key Responsibilities:

  • You will train, lead, and coach your teams in all aspects of retail, sales, and customer service with passion and dedication.
  • You will plan and achieve budgeted sales through efficient and effective management of your team, driving success and growth.
  • You will manage rosters to optimize staff utilization and ensure seamless store operations.
  • You will oversee stock control and inventory management, maintaining high levels of accuracy and efficiency.
  • You will design and implement dynamic merchandising and store presentation strategies to enhance customer engagement.

In addition to these responsibilities, you will also contribute to various aspects of the business, including training, development, and performance management of team members.

Requirements:

  • Previous supervisory or management experience is highly desirable.
  • Proven track record of achieving sales targets with a strong desire to succeed.
  • Able to motivate, develop, and lead a team effectively, fostering a positive work culture.
  • Excellent decision-making and problem-resolution skills.
  • Exceptional interpersonal and written communication skills.

Benefits:

  • A competitive salary package.
  • An exciting opportunity to build a successful career in a collaborative workplace.
  • A generous shoe discount program.
  • Rewards and bonuses based on Key Performance Indicators (KPIs).
  • The chance to grow and progress within the company.
  • A fun and dynamic work environment.

At Wittner Retail Australia, we are committed to creating a diverse and inclusive workplace where talent can thrive. We welcome applications from individuals who share our passion for delivering exceptional customer experiences.