Senior Systems Engineer
2 weeks ago
Opus Recruitment Solutions is seeking a highly skilled Senior Systems Engineer with expertise in Citrix to join their Managed Services team. The company has a strong reputation for delivering exceptional service and modern IT solutions across various sectors.
The ideal candidate will have a proven track record of managing Windows environments and a strong background in Citrix, particularly with Netscaler/ADC. They will be responsible for providing technical support to customers, developing standard operating procedures, and working closely with other SMEs on complex technical escalations.
Key Responsibilities:
- Provide technical support to customers and resolve escalated requests in a timely manner
- Develop and maintain standard operating procedures for optimal service delivery
- Collaborate with other SMEs on complex technical issues
- Communicate and document technical information effectively
Requirements:
- 5+ years of experience managing Windows environments
- 3+ years of experience in a Citrix-focused position
- Proven experience with Citrix environments, especially Netscaler/ADC
- Level 3 technical ability across Windows, AD, M365, Virtualization, Azure
- Previous experience in a busy Operations team
- Excellent technical troubleshooting skills
- Excellent communication skills
About the Company:
Opus Recruitment Solutions is a leading provider of IT services, with a strong reputation for delivering exceptional service and modern IT solutions. The company has a diverse range of customers across various sectors and is committed to career development and employee growth.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and experienced Senior Systems Engineer with a passion for Citrix, please submit your application for a confidential chat. We look forward to hearing from you
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