Hospitality Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000
Job Title

We are seeking a highly motivated and experienced hospitality leader to join our Front Office Team as a Front Office Manager. As the face of our hotel, you will be responsible for delivering exceptional guest experiences every day.

Key Responsibilities:

  • Lead the Front Office Team to deliver peak moments to our guests
  • Create welcoming environments and memorable moments for both guests and team members
  • Drive guest service initiatives within a diverse Front Office Team
  • Empower the team to consistently exceed guest expectations
  • Coach and mentor Guest Service Agents and Assistant Managers in their career development
  • Collaborate closely with Maintenance, Housekeeping, and other teams on various projects and activities

Requirements:

  • Previous leadership role in a small to medium size property
  • Roster and Revenue Management preferred
  • Understanding of hotel property management system
  • Conflict resolution and negotiation skills
  • Flexibility to work across morning and afternoon shifts and weekends
  • Ability to train and mentor the team
  • Hold a valid Responsible Service of Alcohol and First Aid certificate

What We Offer:

  • An opportunity to work in a dynamic and supportive environment
  • Career mobility opportunities within our International Hotel Group
  • Global perks in hotels and partners
  • A fun and collaborative working environment

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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