Senior Retail Operations Manager
2 weeks ago
Company Overview
As a leading recruitment agency, Frontline Recruitment prioritizes growth and authenticity in the retail industry. We celebrate success while embracing inclusiveness and diversity.
Salary: The estimated base salary for this position is AU$80,000 per annum, plus superannuation.
Job Description
This role entails driving the commercial success of your store while supporting Sales and Warehouse teams. Your responsibilities include maintaining store standards, seamless processes, and fostering a safety-first culture that exceeds OH&S standards for staff and customers alike. You will also onboard and develop an exceptional team, offering growth opportunities, training, and valuable feedback.
Key Responsibilities
- Maintain high store standards, ensuring excellent customer service and adhering to operational procedures.
- Develop and implement strategies to drive sales growth and meet KPIs.
- Foster a positive work environment, promoting employee engagement and retention.
- Ensure compliance with OH&S regulations and maintain a safe working environment.
Required Skills and Qualifications
- 2 years of retail management experience, preferably with a larger format retailer.
- Excellent communication skills, effectively managing people and providing guidance to the team.
- Ability to guide customers through a diverse range of products and brands.
- Proven track record of smashing sales targets and KPIs.
Benefits
- Generous base salary plus super.
- Incentive program based on quarterly KPI performance.
- Store Discounts.
- Novated leasing options.
- Paid parental leave.
What's Next
If you're passionate about delivering exceptional customer service and driving business success, we encourage you to apply for this exciting opportunity.
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