Restaurant Operations Manager

3 weeks ago

Brisbane, Queensland, Australia TGI Fridays Full time

About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team in the Brisbane and Gold Coast areas.

As a key member of our management team, you will be responsible for the overall management of the Front of House operations in our fast-paced brand.

Key Responsibilities:

  • Management of up to 30 staff, including training, rostering, and on-shift management.
  • Overall management of the FOH operational facets of the business.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs.
  • Ensuring superior service and quality to ensure the delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader.

About You

We are looking for a candidate with:

  • Demonstrated hospitality experience within a high-volume restaurant environment (2-3 years)
  • Qualifications in Hospitality are preferred; however, not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.
  • Ability to work productively during busy trading periods, including weeknights and weekends.
  • Australian Working Rights.

What We Offer

We offer a comprehensive 'Manager in Training' program which will provide you with all the tools you need to succeed.

You will be invited to participate in the very generous TGI Friday's Australia Management Incentive Scheme, which allows for uncapped Profit Share Earning potential.

Opportunity to manage a brand new, highly regarded, community-incorporated venue, with a large team.

All the tools that are necessary for you to run the business efficiently and effectively.

A large Support team from our Operations team, finance, IT, marketing, Customer Service, Development, and People & Culture.

Summary of Role Requirements

We are looking for candidates available to work on a rotating roster:

  • Monday: Afternoon, Evening, Morning
  • Tuesday: Afternoon, Evening, Morning
  • Wednesday: Afternoon, Evening, Morning
  • Thursday: Afternoon, Evening, Morning
  • Friday: Afternoon, Evening, Morning
  • Saturday: Afternoon, Evening, Morning
  • Sunday: Afternoon, Evening, Morning

Expected Salary: $73000 - $80000 depending on experience.

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