Training Content Developer

3 hours ago

Sydney, New South Wales, Australia Avetta Full time
{"title": "Training Specialist Role at Avetta", "description": "

At Avetta, we're committed to connecting the world's leading organizations with qualified suppliers, contractors, and vendors through our innovative SaaS platform.

We're seeking a skilled Training Specialist to join our team and help us deliver exceptional learning experiences that drive business growth and sustainability.

This role offers a unique opportunity to collaborate with internal and external stakeholders, leveraging cutting-edge tools and features to create immersive learning experiences that boost audience knowledge retention of Avetta products.

As a Training Specialist, you'll be responsible for developing training materials, creating engaging written content, captivating videos, and interactive eLearning modules for both general audiences and client-specific needs.

You'll work closely with our product managers, customer support teams, and other stakeholders to ensure content accuracy, relevance, and effectiveness.

Key responsibilities include:

  • Developing training materials by completing thorough research, determining the preferred modality, and assessing the learning needs of key audiences
  • Creating learning objectives, and/or updating learning program content and affiliated materials such as job aides, instructor guides, and applicable participant resources
  • Collaborating with internal stakeholders to ensure content accuracy, relevance, and effectiveness
  • Supporting and continually enhancing the process to facilitate rapid application and development using templates and professional services training standards
  • Viewed as a go-to partner for all learning-related queries, both client-specific and general
  • Supporting teammates and customer acquisition of knowledge, skills, and behaviors through targeted development initiatives
  • Managing training development projects from start to finish, including communicating crucial updates and training progress/risks
  • Proactively identifying and highlighting continuous improvement opportunities in learning material, curriculums, and key learning processes to the Product Training Manager
  • Managing stakeholder expectations against project recommendations to ensure consensus and agreement
  • Working as a professional partner and learning consultant when interfacing with internal and external customers to solve business problems utilizing the ADDIE educational model
  • Utilizing instructional models and adult learning methods to design learning experiences that promote practice, retention, and application of new skills and knowledge
  • Using rapid development tools such as Articulate 360 to create engaging eLearning projects and programs
  • Developing engaging and captivating educational videos through various software, including Synthesia
  • Coordinating project tasks with management and team members as needed. Maintaining open communication with all staff involved in new initiatives and projects as related to training
  • Managing the submission and tracking of general and bespoke training content and meticulously reviewing and editing the translated content, ensuring it adheres to formatting and quality standards

Requirements:

  • Ability to work in a fast-paced, dynamic environment with the capacity to adapt to changing priorities
  • Demonstrate outstanding written and verbal communication skills
  • Ability to convey product-specific information to varying levels of users for both the client and supplier audiences
  • Basic understanding of Adobe Creative Suite with experience using at least one or two of the primary product offerings, i.e., Illustrator or Photoshop
  • 3+ years of scheduling, coordinating, and facilitating/leading live or virtual training webinars through various platforms
  • Utilize project management principles to develop a comprehensive project plan in which to manage the project timelines/deliverables
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Constructive thinking and alternative short-to long-term solutions must be considered
  • Proficient with Microsoft Office tools (Excel, Word, PowerPoint, OneNote) and Salesforce

Education, Training, and Experience:

  • Education: Bachelor's degree (B.A. or B.S.) or equivalent experience in corporate learning and/or adult education
  • Experience: Minimum of 5 years of experience, with at least 3 years focused on developing high-quality educational content. Proven experience in client support and project management principles is required
  • Proficient with Microsoft Office tools (Excel, Word, PowerPoint, OneNote) and Salesforce including use of styles, templates, and advanced formatting
  • Knowledge of eLearning concepts and tools, and instructional design
  • Hands-on experience with authoring technologies and internet design tools preferred
  • Strong time-management, organization, and intermediate to advanced level project management skills required

Join our team and be part of a dynamic organization that's shaping the future of supply chain management and sustainability.

"}

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