Content Developer

2 months ago


Sydney, New South Wales, Australia Remote Staff Full time
Job Description

**About the Role**

We are seeking a skilled Technical Writer to join our team at Remote Staff. As a Technical Writer, you will be responsible for creating high-quality content that communicates valuable information and knowledge on our business processes to customers and members of our organization.

Key Responsibilities

  • Develop and organize business process documentation in multimedia formats, ensuring clarity and accuracy.
  • Create engaging content for our knowledge base and help centre entries, catering to diverse audiences.
  • Conduct research or maintain business process documentation or knowledge base templates, staying up-to-date with industry trends.
  • Assist in compiling and presenting industry research or business intelligence reports, providing actionable insights.
  • Propose recommendations for improving business process documentation and knowledge base maintenance, driving continuous improvement.

Requirements

  • Bachelor's degree in Journalism, Communication, or a relevant field of study.
  • At least 2 years of relevant work experience as an effective Technical Writer.
  • Proven ability to quickly learn and understand complex subject matter.
  • Experience in writing documentation and creating engaging content.
  • Superb written communication skills, with a keen eye for detail.
  • Ability to handle multiple projects simultaneously.
  • Technical requirements to enable a work-from-home setup.

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