Theatre Service Representative

2 weeks ago


Sydney, New South Wales, Australia beBeeCustomer Full time $52,218 - $73,955

Key Roles and Responsibilities:

  • Welcome patrons in a polite and friendly manner, ensuring they have an exceptional experience at the venue.
  • Demonstrate comprehensive knowledge of the theatre's facilities and services, responding to queries with confidence and professionalism.
  • Accurately manage sales and cash handling procedures, maintaining the highest standards of integrity and transparency.
  • Maintain the cleanliness, safety, and organization of the venue, including lost property, to ensure a welcoming environment for all visitors.
  • Effectively respond to emergencies, guiding patrons to exits and following established protocols to ensure their safety and well-being.

About You:

  • Proven customer service experience, with a strong track record of delivering excellent service in a fast-paced environment.
  • Ability to work efficiently as part of a team, with effective communication and collaboration skills.
  • Proficient oral and written English communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Capacity to remain calm and composed in stressful situations, managing crowds and ensuring the smooth operation of events.
  • Flexibility to work a variety of shifts, including evenings, weekends, and public holidays, with a willingness to adapt to changing circumstances.


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