Banking Services Expert

4 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $103,770 - $141,660

Transforming banking experiences is at the heart of our mission. As a Banking Services Expert, you will be part of a dynamic team that delivers exceptional service to over 10 million customers.

We've been serving local communities for over 100 years, with market-leading products, services and technology. Our Retail Banking Services (RBS) team positively impacts customers' lives throughout their financial journeys.

Key responsibilities include:

  • Engaging in-depth conversations with customers to understand their overall banking needs
  • Providing expert support to customers through Financial Health Checks and solutions
  • Building strong relationships with customers to deliver holistic solutions

To succeed in this role, you'll need:

  • Proven experience delivering exceptional customer service
  • Excellent communication skills and ability to articulate financial concepts clearly
  • The ability to ask the right questions, find solutions, and act with integrity

We're looking for individuals who share our passion for helping customers achieve their goals. If you're enthusiastic about making a real impact in people's lives, we'd love to hear from you.

By joining us, you'll become part of a dedicated team that prioritizes customer satisfaction and strives for excellence in all aspects of banking.

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