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Healthcare Equipment Technician

3 weeks ago

Sydney, New South Wales, Australia beBeeService Full time $70,000 - $90,000
Field Service Professional

The role of a Field Service Professional is perfect for someone with a mechanical or technical background who enjoys working in the field, solving problems, and delivering outstanding service in healthcare environments.

Key Responsibilities:
  • Perform repairs, servicing, and diagnostics on healthcare equipment on-site and in the workshop
  • Carry out scheduled service visits and assess equipment within 48 hours of arrival
  • Complete pre-installation assessments and assemble equipment as required
  • Conduct off-hire rental checks and prepare assessment reports
  • Provide phone-based troubleshooting support for customers and internal teams
  • Deliver basic operational training to caregivers and staff
  • Maintain van stock and spare parts to ensure efficient service delivery
  • Address customer enquiries, complaints, or technical issues with professionalism and care
Duties:
  • Prepare and issue accurate and detailed service quotations for customers
  • Complete service notes and records after each job, ensuring all work completed is clearly documented in SAP or relevant systems
  • Write professional, comprehensive service reports that outline the fault, repair work conducted, parts used, and any further recommendations
  • Maintain accurate records of service history, part usage, and customer interactions to ensure full traceability
Requirements:
  • Full, valid Australian Drivers Licence with a clean record
  • Fully vaccinated against (proof required)
  • Willingness to obtain (or already hold): National Police Check Working With Children Check NDIS Worker Screening Check
Benefits:

This is an excellent opportunity for professionals looking to deliver high-quality service in a dynamic environment.

Working Environment:

The role will involve working in various locations, including hospitals and clinics, with regular travel required between sites.