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Medical Office Coordinator

2 months ago

Blacktown, New South Wales, Australia ForHealth Group (Dayforce) Full time
About Us

We're a leading healthcare provider, dedicated to delivering exceptional patient care and experiences. Our team is passionate about making a positive impact on the lives of our patients and communities.

The Opportunity

We're seeking a highly skilled and customer-focused Medical Receptionist to join our Blacktown practice. As a key member of our team, you'll be responsible for providing exceptional patient service, managing front desk operations, and supporting healthcare professionals.

Key Responsibilities
  • Greet patients and families, providing a warm and welcoming experience.
  • Manage patient records, scheduling appointments, and handling administrative tasks.
  • Answer phone calls, respond to inquiries, and provide accurate information.
  • Support healthcare professionals with administrative tasks, ensuring seamless patient care.
  • Contribute to a positive and productive work environment, maintaining a high level of professionalism and discretion.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive hourly rate, plus additional benefits and perks.
  • The chance to make a real difference in the lives of our patients and communities.
Requirements
  • Exceptional customer service skills, with a focus on patient satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to multitask, prioritize, and manage competing demands.
  • Knowledge of medical software and systems, with a willingness to learn and adapt.
  • Neat and professional presentation, with a commitment to maintaining a high level of confidentiality.