Customer Experience Associate
2 weeks ago
We are seeking a skilled Customer Experience Associate to join our team. This role requires delivering exceptional customer service in a fast-paced environment.
Key Responsibilities:- Provide outstanding customer service to users and members of our centre
- Deliver information on services, programs and activities to all Centre users
- Facing interactions with customers to assist as required, receive feedback and promptly resolve complaints
This role demands a strong focus on delivering excellent customer experience in a high-volume customer setting.
Requirements:- Experience in fast-paced customer service environments
- A high level of interpersonal and customer service skills
- Flexible outlook and ability to resolve problems
- Organisational and administrative skills
- Ability to work in a team environment
We offer flexible career life balance with hours that allow you to relax and recharge.
We welcome applicants from diverse backgrounds and experiences and are committed to reflecting the diversity of our community.
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