Customer Experience Associate

1 week ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $45,000 - $65,000
Job Title: Customer Experience AssociateAbout the Role:

We're looking for a highly detail-oriented individual to join our team as a Customer Experience Associate. In this role, you'll have the opportunity to provide exceptional customer experiences by selecting and packing quality products for our customers' weekly shops.

As a Customer Experience Associate, you'll work closely with our customers to ensure they receive the best possible experience. This includes being proactive in resolving any issues that may arise and providing excellent communication skills to ensure seamless interactions.

The ideal candidate will have an eye for detail, be able to work accurately and efficiently, and possess strong problem-solving skills. You'll also need to be available to work flexible hours across our store trading days, including early mornings, evenings, and weekends.

Key Responsibilities:

  • Select and pack quality products for customers' weekly shops
  • Provide exceptional customer experiences through proactive issue resolution and excellent communication skills
  • Work accurately and efficiently in a fast-paced environment
  • Able to lift moderate weights and stand for long periods of time
  • Available to work flexible hours across our store trading days

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • Competitive hourly rate
  • Discounts on Coles products
  • Flexible work arrangements

About Us:

We're a leading retailer with a passion for delivering exceptional customer experiences. Our team is dedicated to providing a welcoming and inclusive environment for all customers and colleagues alike. If you're passionate about delivering outstanding customer service and are looking for a challenging and rewarding role, we'd love to hear from you

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