
Freight Operations Coordinator
1 week ago
**About FreightTech and Our Mission**
Freight in Australia is a multi-billion-dollar industry with many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with larger players.
We're transforming how the freight industry operates by leveraging technology, data, and strategic partnerships to connect blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we're driving smarter, greener, operations that benefit businesses and the environment.
This isn't just logistics—it's a tech-powered transformation of an industry that touches everyone's lives.
**Why Join Us?**
You'll be part of a high-growth scaleup, working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.
Along the way, we've been recognised for our innovation and culture:
- Ranked #1: Award for Climate and Sustainability
- Ranked #2: Best Places to Work in Transport and Construction
At our company, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you're ready to be part of an ambitious team reshaping the freight future, we want to hear from you.
**The Role**:
Logistics Coordinators play a critical role at the heart of our operations, ensuring smooth, timely, and efficient delivery outcomes for our customers. They are the bridge between our shippers and carriers, managing high volumes of freight activity while maintaining strong relationships and a sharp eye on performance and service quality.
You'll collaborate closely with teams across Product, Solutions, and Sales, ensuring a seamless end-to-end experience for our partners. This is a high-energy, supportive environment where innovation, teamwork, and a passion for problem-solving thrive.
**Key Responsibilities**
- Own key relationships with shippers and carriers.
- Allocate shipments smartly.
- Monitor capacity and data.
- Troubleshoot technical issues.
- Be first-line support.
- Turn challenges into wins.
- Educate and empower carriers.
- Accurately track interactions.
- Collaborate, share feedback, and innovate.
- Grow your skills and network.
**What We Look For**
We need candidates with a solutions-first mindset, strong problem-solving skills, and excellent time management. You should be a clear, confident communicator, adaptable, and coachable. Data-driven thinking is also essential.
**More than a Job**
We look after you through flexible work arrangements, growth opportunities, paid parental leave, and more.
**Vibe & Community**
Enjoy weekly hot breakfasts, free coffee, and other perks.
**Benefits**- Flexible work arrangements.
- Growth opportunities.
- 16 weeks paid parental leave.
- Weekly hot breakfasts.
- Free coffee.
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