Customer Experience Manager

5 days ago


Brisbane, Queensland, Australia JB Hi-Fi Limited Full time

At JB Hi-Fi Limited

We strive to create a culture of innovation, teamwork, and customer obsession. As a Store Manager, you will play a key role in delivering this vision, leading a team to achieve exceptional results.

  • We foster a collaborative and inclusive work environment where everyone feels valued and supported.
  • We invest in our employees' growth and development, providing training and mentorship opportunities.
  • We reward outstanding performance with competitive compensation packages and recognition programs.
  • We are committed to reducing our environmental footprint and promoting sustainability throughout our operations.
  • We partner with suppliers who share our values and commitment to social responsibility.

Your Key Responsibilities

As a Store Manager, you will be accountable for:

  • Driving sales growth and improving customer satisfaction.
  • Leading and developing a high-performing team.
  • Managing inventory and optimising stock levels.

The Skills and Qualifications We're Looking For

  • Strong leadership and communication skills.
  • Ability to drive sales growth and improve customer satisfaction.
  • Experience in retail operations and customer-facing roles.
  • Strategic thinking and problem-solving skills.


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